Care Hire CDW

[ukbossman]

I know its probably been on here 100s of times - I booked car hire from the "Rental Car" App and although it started out very economically - by the time I was committed to buy - it started hitting me with 9 euros A DAY Collision Damage Waiver. I have not paid this additional 9 euros and I have been informed by the web page that I have 950 euros excess on the policy.
My question is - shall I cancel this and go somewhere else or do all of the car hire companies now charge this. Also - if this is the case - should I pay the extras ? ( I ve adlready been hit with 6 euros a day for an additional driver ).

Many Thanks in advance - we are coming out on 04/03/17 so have a bit of time to sort it ( we are seasoned visitors having had a house in Fuerte for many years but havent hired a car for quite a while )

[bedouin]

Cancel it and rebook with PlusCar.  No insurance scam, no excess payment, no fuel scam.

[ukbossman]

Thanks - I ve just cancelled - I ll wait for a refund and then book with PlusCar - we have used them before

[paully]

Hi

  You could also look at Cabrera Medina/CiCar, Payless and Top Car Autoreisen all of whom have full comp insurance with no Excess, bring it back with the same fuel and most allow a second driver for free..These are the good guys and they rarely feature on `trawler` websites due to them being honest, valuing customers and keen to keep their reputation..

   There are others but...............................

[DaveW]

We always use cicar, you do not have to pay until you pick the car up at the airport.

[fatherted]

I was looking to hire a car for 3 days and went on a "comparison" site and as usual 1 company was far cheaper than its rivals, something in the region of â,¬20 until you start reading the small print Copied and pasted from site
GOLDCAR GENERAL CONDITIONS

Age Requirements:

Minimum age 21 with one year driving experience.
Young driver supplement(21-25): 8eur/day, max.96eur.
Young driver supplement for groups Audi A1, Mercedes Clase A and B, VW Golf: 25eur per day, minimum 75eur.
Customers who have held a driving licence for less than 4 years - supplement of 8eur per day, max.96eur.

International Driving Licence:

Please note that if you do not have an EU driving licence you will need to bring an international driving licence along with your original licence to rent the car.

Additional Driver:

Additional driver 7,95eur per day, maximum 98eur per rental (price per additional driver).
Maximum number of additional drivers per rental: 2.

Payment:

A major credit card (Visa or Mastercard) in the name of the main driver is required in order to collect the car. (Please note that cards without the driver's name on will not be accepted).
Please note that prepaid cards, American Express, Postepay, Gift cards or Diners are not accepted.

Insurance:

Insurance includes Collision Damage Waiver (CDW) subject to an excess. Excess amount: 1100EUR. You can take the SCDW to remove the excess from our supplier on collection for 26.65EUR a day. Or you can take out damage excess refund insurance with us for only 9.50EUR a day - Total for your booking: 28.50EUR. If you prefer not to take GOLDCAR's excess waiver, a deposit of 1100.00EUR will be blocked from your credit card.

Mileage:

Unlimited mileage.

Fuel Policy:

On collection you will be required to pay for the full tank of fuel and when you return the car full this money will be refunded. The fuel price will be between 57eur and 70eur. This includes the refueling service charge which will be between 17eur and 21eur. This amount will also be refunded when you return the car with a full tank. Please note that this is today`s fuel price and could vary between now and your collection date.
If the vehicle is not returned full, a refueling charge of 50eur plus the cost of the missing fuel will apply.
Please note that you must present the petrol station receipt on return of the car in order to claim your fuel refund.

Out of Hours:

Out of hours collections: 40eur (23:00h - 06:59h).

Taking the car abroad / to other islands:

Extra insurance for taking the vehicle to other Canary Islands: 9.00eur/day (min.25eur max.90eur).
Please note that you are not allowed to take the vehicle to any countries other than the ones mentioned.

GPS:

10eur per day, maximum 140eur per rental. Deposit for GPS: 90eur (refunded when the GPS is returned).

Loss of vehicle documents:

Loss of vehicle documents fee: 35eur. (This fee only applies if the car is returned without the documents).

Fine administration fee:

Fine admin fee: 40eur. (This fee would be charged by the supplier if you were to receive a fine during your rental, such as a parking ticket or a speeding fine. Please note that this fee does not include the amount of the fine).

Other:

Accident admin fee: 50eur.

Please note that it is not possible to extend the rental contract with this supplier.

Diesel supplement: 2eur/day.

Please note that in case of accident or damage to the car you must always contact the supplier straight away. You will need to complete a damage or accident report form for the insurance, otherwise you may not be covered.

Cancellation policy:

To obtain a refund of a prepaid booking you must cancel it before the start of your rental using the links contained in this voucher or through the "My Booking" section of our website.

I've always used Cicar or Auto Reisen in the past and will continue to do so as I've never had any problems in the past.

[paully]

There are a number of threads running on Trip Advisor on this subject, Fatherted..The big problem is the Brits use sites like Car Trawler and go for the cheapest they can find. Goldcar know this and they also know that such people are on every flight. Because there are so many in a never ending stream of gullibility is why they get away with their flawed business plan.

  Until the Brits stop `doing cheap` or at least start doing a modicum of research before their holiday, these bucket shop outfits will continue to flourish. I`m getting tired of people complaining how they have been misled and the £30 a week car hire turns out not to be.Caveat Emptor as they say 

[gattaca66]

I often wonder anyone ever uses Goldcar twice....! There was yet another expose on them in the press last week, yet people continue to book them. As said above, the best choices are Pluscar, Cicar, Autoreisen, Payless, all of whom have genuinely fair rental terms!

[fatherted]

Yes Paully  your spot on. A few years ago I had a car booked through an agency and it turned out to be Goldcar! Thanks to fellow forumites  experiences the alarm bells started and as I didn't have a credit card with me I called in and I was offered the following;-
(a) just pay xxxx amount per day as a waiver or
(b) put my wifes name down as another driver or the hirer and use her c/c details. All well and good doing the 2nd option as she has only had a provisional licence way back 1972ish and only for a couple of months at that! But hey ho a sales a sale and Horlicks to the consequences. Needless to say I didn't take up their kind offer and to this day I cringe whenever I see hire cars with the dreaded Goldcar sticker in the rear window.

[Can the Man]

I know its probably been on here 100s of times - I booked car hire from the "Rental Car" App and although it started out very economically - by the time I was committed to buy - it started hitting me with 9 euros A DAY Collision Damage Waiver. I have not paid this additional 9 euros and I have been informed by the web page that I have 950 euros in excess on the policy.
My question is - shall I cancel this and go somewhere else or do all of the car hire companies now charge this. Also - if this is the case - should I pay the extras ? ( I ve adlready been hit with 6 euros a day for an additional driver ).

Many Thanks in advance - we are coming out on 04/03/17 so have a bit of time to sort it ( we are seasoned visitors having had a house in Fuerte for many years but havent hired a car for quite a while )

Dear UKbossman, I don't want to sound pedantic but I see from your profile that you have 229 posts which tells me your not a newbie to this forum.

There is a specific section on car hire and there is almost a new thread started monthly about car hire, the same recommendations and warnings are given. Surely you have seen these before ?

As my fellow forumites have said PlusCar/AutoPlus, Payless.es (make sure it's the Spanish site and NOT .com which will rip you off), CICAR, Cabrerra Medina, Auto Reisen or Top Car Auto Riefenstahl. Avoid all others like the plague especially Goldcar

[ukbossman]

Thanks Can the Man - The great thing about a Forum is that it is just that - unfortunately sometimes you come across opinionated people with far to much time on their hands - all constructive advice is welcome - this time in two weeks I will be in El Time chillaxing after working my butt off for a living..................... see you in the dunes for a beer sometime