In March this year my cashpassport card was scammed in Caleta the back up system with cashpassport is nil on monday i received an e-mail to say 140 euros had been credited to my card no explanation nothing. i have never received a letter or e-mail from them about this dispute i spent a whole day trying to contact them in Caleta when my card was declined and had to wait until i got home to sort it out.
Yes i got my money back after sending them lots of e-mails and letters buta warning to anyone using these cards check out the back up system for when things go wrong it has been an upsetting time i am not sure if thomas cook has a better system with these cards
never had any problems when i used travellers cheques be warned
We always use the cards and never had a problem,which one were you using?
There is only one called cash passport, it`s saint michael`s.
i have got one of those ready to use on holiday and it says in the bumpf that it is refunded back to the card within 24 hours....??
I bought my cashpassport from tesco travel bureau i read up all the information before i bought it but it was a nightmare when i relised
there was a problem i could not get through to them on the phone i spent 25 mins trying to get my card active again so i could get my money refunded this week you speak to recorded replies (press 1-press 2 ect)i have had no letter or e-mail in responce to mine just so upset to have been conned and no back up it may be different if you bought your card else where ask them about their back up system should things go wrong
i bought mine from thomas cook, im going to have a good read now
Just got to say we have had them from Thomas Cook and Tesco,never had any problems.
Should have gone to caxton fx which voted it best prepaid card.
quote:
Originally posted by potash
Should have gone to caxton fx which voted it best prepaid card.
Hear, hear!! [:D]
(//)potash
Frequent Contributor
United Kingdom
1740 Posts
Posted - 14 June 2012 : 17:24:14 Show Profile Email Poster Reply with Quote
Should have gone to caxton fx which voted it best prepaid card.
Beautifully put John sir.....[:D][:D][:D]
PS don't for get your pin lol
It would be interesting to know if anyone has had a problem with their cards while on holiday how fast did the card company respond and sort the problem out
I once had a problem with a Nationwide card in France. They sorted it out on the phone within 5 minutes, so I got the cash I wanted and didn't miss my train.
Ouch John...........;)